MSR: Which Occupations GenAI Is Actually Used In
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MSR’s analysis of real-world GenAI usage by occupation — knowledge work and information-providing roles top the list.
Top and bottom 40 occupations that are affected by genAI, according to MSR paper [1]:
“We find the highest AI applicability scores for knowledge work occupation groups such as computer and mathematical, and office and administrative support, as well as occupations such as sales whose work activities involve providing and communicating information. Additionally, we characterize the types of work activities performed most successfully, how wage and education correlate with AI applicability, and how real-world usage compares to predictions of occupational AI impact.”
References
[1] “Working with AI: Measuring the Occupational Implications of Generative AI.” Microsoft Research / arXiv, 2025. https://arxiv.org/abs/2507.07935
Originally posted on LinkedIn.